What Our Clients Are Saying About Us


Matt and Toni Franke

“I wanted to take a moment to express our sincere appreciation for the exceptional service provided by Flathead Travel Services, particularly by Sue Stricker, during the planning and execution of our September 2023 vacation to Belize. As retirees seeking new and exciting adventures in our Golden Years, my husband and I decided to embark on a journey to Belize, a destination completely foreign to us, in order to step outside of our comfort zone and explore the world beyond our bubble. 

When we initially began exploring the process of booking our flight to Belize online, we quickly realized that the task was daunting and overwhelming. We felt lost amidst the myriad of options and intricacies involved in planning such a trip. Thankfully, we were referred to Flathead Travel Services, and from the moment we connected with Sue Stricker, our worries dissipated. 

Sue's professionalism, expertise, and friendly demeanor were truly a blessing. She went above and beyond to ensure that every aspect of our journey was precisely planned and fulfilled to perfection. From helping us select the best flight options to securing accommodations that exceeded our expectations, Sue's attention to detail was remarkable.

Thanks to her knowledge and understanding of our preferences, we were able to immerse ourselves in unforgettable experiences that we would have never discovered on our own. 

In retrospect, we recognize that utilizing Flathead Travel Services and working with Sue was the best decision we could have made. The advantages of using a travel agent, especially when compared to attempting to navigate the complexities of booking online, became abundantly clear throughout our entire journey. 

Once again, we extend our deepest gratitude to Flathead Travel Services and Sue Stricker for making our September 2023 vacation to Belize the most stress-free and unforgettable experience imaginable. Sue’s dedication, expertise, and unwavering commitment to customer satisfaction are truly commendable, and we cannot thank her enough for the invaluable role she played in creating memories that will last a lifetime.  

We were so captivated with our adventure that we've decided to plan another trip to Belize though Flathead Travel Services with our travel agent Sue Stricker.  This time, however, we're taking it a step further by making our way to the charming village of Sarteneja, where we've purchased a new home there.”

 

Jeff S.

“I HAVE BEEN USING FLATEHEAD TRAVEL FOR TWENTY YEARS AND NEVER HAD A PROBLEM ,THEY TAKE CARE OF EVERYTHING NEVER MISSED A CONNECTING FLIGHT AND I ALWAYS GET THE SEAT I WANT. I DON'T HAVE TO HASSLE WITH THE AIRLINES AND I KNOW EVERYTHING IS TAKEN CARE OF. I DON'T HAVE SIT ON A COMPUTER TRYING TO FIGURE OUT IF I FORGOT ANYTHING AND IT'S ALWAYS A PLEASURE TO TALK TO DARCY AND HER GANG AT FLATHEAD, WITH THOSE ONLINE BOOKING AGENCYS YOU NEVER GET TO TALK TO ANYONE AND YOUR NEVER QUITE SURE WHAT YOU GET. I WOULD NEVER USE ANOTHER TRAVEL AGENCY EXCEPT FLATHEAD TRAVEL. THANKS”



Dale Brevik

“In March of 2020 I was aboard the Ortelius, an Antarctic expedition ship that was docking in Ushuaia Argentina after 32 days in the Antarctica. Although we had essentially been in a form of self quarantine and were coming from the only continent that was free of COVID-19 we found ourselves being shut out of the rest of the world. After I was notified that my flight home out of Ushuaia had been canceled I found myself in an unprecedented travel situation with very limited internet and email connections. 

Patsy Gailher from the Missoula office of Flathead travel came to the rescue. First she booked me the last seat out of Ushuaia for the next day. It was a first class seat, but hey I was just happy to head home. Problem was the next day our ship was denied dis-embarkation in Ushuaia due to the virus. So she had to cancel that booking. 

The ship then headed north towards Bueno Aires some 5 days and 1,200 away. Patsy booked flights leaving Buenos Aires only to find that our ship was denied port there too. So she cancelled those tickets also.

Next we were finally allowed to dock in Montevideo Uruguay and new tickets were booked. I was able to return to our seasonal home in Gold Canyon, Arizona late in March just before the world really began locking down on travel. My last leg of the return home was on an Airbus 350 with seats for 300+ and only 18 passengers on board. I consider myself lucky to have had Patsy working to get me home. Give her your business and you will be well taken care of!”


steve henneford

We booked a trip to Mexico. Kira was great to work with, very helpful and gave us a lot of great options. I highly recommend Flathead Travel .


Kylanne Sandelin

I needed to to book a rather complicated (for me!) trip this summer involving traveling to pick up my very elderly mother in the Keys, bringing her back home with me to Montana for a months visit, then both of us traveling to a family wedding in Indiana, then me flying her back to her home in Florida, then me (finally!) returning to Montana!  Now I think that booking a trip online for one person there and back is a nightmare, let alone one as complicated as this.  I called up Flathead Travel in Whitefish to see if they could help.  I cannot even TELL you what a great idea this was!  Micki was amazing.  From finding me an even better rate than I could have found online, to making sure a wheelchair was at each and every stop for my mom, to checking in with me prior, during and after just to see how the journey went!   The very minimal fee for their services is SO worth it I will never book online again. Ever. Leaving that to the professionals at Flathead Travel from here on out .  Thank you Micki.  Your customer service, friendliness, and competency are very much appreciated.


Jayson

“Flathead Travel & Pam are AMAZING!! I booked two fly fishing flights this past year and love using a local travel agent. I had to make changes to my Bahamas trip in Feb and prefer working with an agent I trust instead of calling an 800 number and getting put on hold.”


JAYSON PETERS

Director of Business Development Tamarack Air Management

 

“Flathead Travel is a professional team of travel agents, dedicated to understanding our business needs and booking convenient and cost effective itineraries for our domestic and international travelers. We are a global business and spend in excess of $1,000,000 each year in air travel. In the past four years, we have compared Flathead Travel against on-line booking tools and bigger metropolitan agencies, and the benefits of having a dedicated agent who understands our travel needs outweigh any possible benefits a larger agency might claim. Flathead Travel is large enough to serve our demanding needs, but small enough to provide exceptional, personalized customer service.”


Jack

“Mary it has been a pleasure working with you & the other girls . I wouldn't go anywhere else to book a flight, you are the best!”


Ms. Benilda Delgado

"We are back from Florida and had a wonderful time. We would like to thank you, Micki for all you did to make this work. You went above and beyond to make this trip work using the frequent flyer miles. Thank you so much. People like you and Ned are the reasons why we only use Flathead Travel for our travel needs."


randy & theresa cox

Feeling stranded is never good, nor is wanting to be somewhere you are not and knowing you could get there if you could just push the right buttons. I've experienced both those situations, and many other travel snafus in 35 years of regular business travel. Luckily, Patsy, who has been my travel agent for most of that time, has been able to extricate me each time.

Patsy has made arrangements for last minute business trips, or changes to those trips, and has arranged and rearranged travel for family trips. Turns out taking the train to Seattle isn't as much fun as it sounds, particularly if you leave from Spokane at 3am and are traveling with three small children. A short call to Patsy can change your return travel to a quick airplane ride, and a refund of the train tickets!.

Patsy's knowledge and ability to navigate travel possibilities is legendary. Her fee is a small measured against the extra costs and frustrations of not having her in my corner. I have gone so far as to forbid younger employees in my office from making internet travel arrangements. It only takes one screwed up trip to know the value of hiring Patsy. Even better, I count Patsy as a friend who just happens to be the best damn travel agent in the business.


Jo Cheff

“By the way, I wanted to mention that Flathead Travel certainly has a stellar reputation. We have had numerous people recommend you to us, and vouch for your professionalism and honesty. You and your staff have upheld your family business tradition very well. …we are grateful for your willingness [to help] and hard work.” 


Cheryl & Dan McKenty

"Bonnie, Dan and I want to thank you, from the bottom of our hearts for such a great trip you helped us arrange. Your recommendations of CIE and Celebrity were so incredibly SPOT-ON, and that truly helped make it the trip of a lifetime! You do Flathead Travel proud and we will not hesitate to spread the word.” 


Dani

“I just LOVE walking in to Flathead Travel! Every time I come in, I feel SO good! Everyone greets me with such enthusiasm! It’s such a happy place! Everyone’s so excited and cheerful! So fun! Every time I’m here, it just makes me happy!” 


Dan & Avrilla Reed

“We would like to share our great experience with Kathy Dummer, travel agent at Flathead Travel in Helena, MT.  We go to AZ every January and Kathy has been our “go to” travel agent the past years to get us there.  She is always so knowledgable and we feel so confident that she will get us the best tickets.  We are 77 years old and have a few “special” requests, such as flights, seating, layovers, etc., and she always fulfills all the requests.   This past winter with Covid 19, we called Kathy on a Monday to see if we could change our tickets to fly back to Helena earlier than our departure date.  She called back in a couple hours and had us flying out on Tuesday at !0:00 a.m. with no extra charges.  She gave us the option to upgrade to first class, which we did, and she suggested a wheelchair for my husband, which he was a bit reluctant to agree, but made our trip so much easier.  We were so happy to land in Helena on Tuesday afternoon!  We would highly recommend Kathy for any travel arrangements.  We give her 10 starts out of 10! “


Holly & Dirk

“Our travel agent, Tabitha Regoli from Flathead Travel did such an amazing job putting our European Trip together, we only had 10 days which included 2 travel days and our Wedding Vow Ceremony at the famous Roman Forum in Rome on Palatine Hill.  She arranged our plane tickets, our 1st Class train tickets and drivers to & from train stations, site seeing excursions, and beautiful hotels which were in great locations.  Our Wedding Vow Ceremony was beyond Amazing and well done.  Our trip was seamless flying in to Amsterdam for 2 day stay, then a great train ride to Paris for 2 days with a beautiful evening Seine River Cruise, followed by other famous sites the next day then fast train to Milan and on to Rome.  Really appreciate her professionalism organizational skills in making this so spectacular for us. Look forward to more travel with Tabitha's professional skills.”