FAQ
To ensure a smooth travel experience, we recommend arriving well in advance of your flight:
Domestic Flights
- Arrive at least 2 hours before departure.
- This allows time for check-in, security screening, and any unexpected delays.
International Flights
- Arrive at least 3 hours before departure.
- International travel often requires additional steps such as passport control, customs, and longer security lines.
Why Arrive Early?
- Security Wait Times: These can vary depending on the airport and time of day.
- Check-In Requirements: Some airlines close check-in counters 45–60 minutes before departure.
- Peace of Mind: Arriving early reduces stress and gives you time to handle any last-minute issues.
Tip: During peak travel seasons or if you’re checking bags, consider adding an extra 30 minutes to your arrival time.
Besides the convenience of our knowledge and the assurance of problem free reservations, there are many additional benefits like:
- Stateroom credit
- Online check-in
- We put all your cruise documents together for you
- Help with airfare
- Pre/post accommodations
- Transfers
- Shore excursion recommendations and reservations
- Access to group rates
- You get the same real person/advisor each time
Passed by Congress in 2005, the REAL ID Act enacted the 9/11 Commission’s recommendation that the Federal Government “set standards for the issuance of sources of identification, such as driver's licenses.” The Act established minimum security standards for state-issued driver’s licenses and identification cards and prohibits Federal agencies from accepting for official purposes licenses and identification cards from states that do not meet these standards. States have made considerable progress in meeting this key recommendation of the 9/11 Commission and every state has a more secure driver’s license today than before the passage of the Act.
Starting May 03, 2025, passengers who have driver’s licenses issued by a state that is not yet compliant with REAL ID (such as Montana) and that has not received an extension will need to show an alternative form of acceptable identification for domestic air travel, such as a passport. Passengers who have licenses issued by a state that is compliant or that has an extension to become compliant with REAL ID requirements may continue to use their licenses as usual. For a list of states already in compliance or with an extension visit DHS’s REAL ID webpage at https://www.dhs.gov/real-id-enforcement-brief . DHS continually updates this list as more states come into compliance or obtain extensions.
If you haven’t purchased travel protection before, you might have some preconceived ideas about it. Here are some of the most common travel protection myths and the reasons why they’re untrue.
“Travel protection is too expensive.”
Travel protection is actually very affordable, especially relative to your trip cost and the amount of coverage offered. For example, if you had a 10-day trip and a $100 travel protection plan, that would only be $10 per day. You can get a no-obligation quote on our website to see what your plan cost would be.
“I have travel coverage elsewhere.”
This is true for some people, but coverage through other sources is usually more limited. For example, credit card companies typically only insure for things purchased on that card. As for medical coverage abroad, travel protection may offer a wider range of coverage than your personal health insurance.
“The airline has me covered.”
Airlines might get you on the next available flight, but what if the delay is extremely long? There is no guarantee that your hotel and meal costs incurred during the delay will be covered by the airline. Travel protection, on the other hand, could help you with these costs and more!
We provide full-service travel planning, including flights, cruises, tours, vacation packages, travel insurance and custom itineraries. Our advisors handle every detail so you can travel stress-free.
Booking with Flathead Travel gives you benefits that online booking sites simply can’t match:
65 Years of Experience
We’ve been serving travelers for over 65 years, building strong relationships with suppliers and earning a reputation for trust and reliability.
Personalized Service
We take the time to understand your travel needs and preferences, creating a trip that’s tailored just for you.
Expert Advice
Our experienced advisors provide insider knowledge, destination tips, and guidance to ensure your travel experience is smooth and stress-free.
Exclusive Deals
We have access to special rates, perks, and packages that aren’t available on public booking sites.
Full Support
We’re here for you before, during, and after your trip—whether you need help with changes, cancellations, or unexpected issues while traveling.
Your Travel Advocate
Peace of Mind
With Flathead Travel, you have a trusted partner who advocates for you and handles the details, so you can focus on enjoying your journey.
Yes! We understand that flexibility is important when planning your travel. In many cases, Flathead Travel Service can offer payment plans, but availability depends on the policies of our suppliers or vendors. Here’s what you need to know:
- Supplier-Dependent: Payment plan options vary based on the airline, hotel, or tour operator you book with.
- Flexible Installments: When available, you can break down your total cost into manageable payments.
- Advisor Support: Your dedicated travel advisor will confirm if payment plans are offered for your specific booking and guide you through the process.
- Transparent Terms: We’ll provide clear details so you know exactly what to expect.
To check if your trip qualifies for a payment plan, contact your advisor today and ask about flexible financing options.
Our service fees are designed to provide you with exceptional value and peace of mind throughout your travel experience. Here’s what they cover:
Professional Planning
- We handle all the details—researching options, creating itineraries, and ensuring your trip is tailored to your preferences.
- This saves you time and eliminates the stress of planning on your own.
Booking Management
- We manage your reservations from start to finish, including flights, hotels, tours, and transfers.
- If changes or cancellations arise, we take care of them promptly on your behalf.
Expert Support
- Our advisors are available to assist you before, during, and after your trip.
- Should any unexpected issues occur while traveling, we advocate for you and resolve problems quickly.
Why Service Fees Exist
- They ensure you receive personalized care, expert guidance, and priority support.
- Unlike online booking sites, we provide a human touch and dedicated assistance that adds value beyond the initial booking.
In short: Service fees allow us to deliver the high level of service and reliability that Flathead Travel has been known for over 65 years.
Our service fees aren’t just a cost—they’re an investment in your travel experience. Here’s what they support:
- Desk Costs & Operations
- Office space, utilities, and compliance to keep our agency running smoothly.
- Technology & Tools
- Advanced booking systems, secure payment platforms, and itinerary management software.
- Expert Team
- Highly trained advisors who provide personalized planning and 24/7 support.
- Continuous Improvement
- Ongoing education and certifications to stay current on travel trends and regulations.
Your service fee ensures we can deliver the personalized care, security, and expertise you deserve—every time you travel.
